Welcome to Dignity Health. These Terms & Conditions govern your access to and use of the Dignity Health website, products, services, and related digital platforms.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use or access the website.
1. About Dignity Health
Dignity Health provides health, wellness, nutrition, and fitness-related products and services through its website and other digital platforms.
We may update, modify, add, or remove products, services, content, pricing, offers, or other website information from time to time.
2. Use of the Website
You agree to use the Dignity Health website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
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Use the website for any unlawful or unauthorized purpose.
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Attempt to gain unauthorized access to our systems or accounts.
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Interfere with the security or functioning of the website.
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Upload or transmit malicious software, viruses, or harmful code.
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Copy, reproduce, modify, distribute, or commercially exploit website content without authorization.
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Submit false, misleading, incomplete, or inaccurate information.
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Impersonate another individual or organization.
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Use automated tools, bots, spiders, or similar mechanisms to access or collect website information without our authorization.
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Violate any applicable law or regulation.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, nutritional information, specifications, prices, and other information displayed on the website are accurate and current.
However, product packaging, appearance, availability, or other details may change from time to time.
Product images may be used for representation purposes only. The actual product received may vary slightly from the image displayed on the website.
4. Orders and Purchases
When you place an order through the Dignity Health website, you agree to provide accurate and complete information.
An order placed by you does not automatically guarantee acceptance. Dignity Health reserves the right to accept, reject, cancel, or limit an order where appropriate, including in cases of:
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Product unavailability
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Pricing or technical errors
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Suspected fraudulent activity
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Incorrect customer information
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Duplicate or unusually large orders
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Violation of applicable terms
If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund and cancellation policy.
5. Pricing and Offers
Prices displayed on the website may change without prior notice.
Promotional offers, discounts, bundles, coupons, free products, and other benefits may be subject to additional terms and conditions.
Unless specifically stated otherwise:
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Offers are subject to availability.
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Promotional benefits cannot be exchanged for cash.
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Offers may not be combined with other promotions.
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Dignity Health may modify or withdraw an offer where permitted by law.
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Promotional products or free gifts may vary from the images shown on the website.
6. Payments
Payments may be processed through third-party payment gateways.
Dignity Health does not directly store complete payment credentials such as your full card number, CVV, or banking password unless expressly stated otherwise.
You agree to provide accurate payment and billing information and authorize the applicable payment provider to process your transaction.
7. Shipping and Delivery
Orders will be delivered to the address provided by you during checkout.
Delivery timelines may vary depending on location, availability, logistics partners, weather, holidays, and other circumstances beyond our reasonable control.
Once an order has been handed over to the logistics partner, delivery may be subject to the terms and processes of that logistics provider.
8. Returns, Refunds and Cancellations
Returns, replacements, cancellations, and refunds will be governed by Dignity Health's applicable Return & Refund Policy.
Customers are required to follow the instructions provided in that policy when requesting a return, replacement, or refund.
9. Health & Nutrition Disclaimer
Dignity Health's products are intended to support a healthy and active lifestyle.
Information provided on our website, social media platforms, advertisements, product pages, blogs, or other communications is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.
Individual nutritional requirements may vary. If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have specific dietary concerns, consult an appropriately qualified healthcare professional before using nutritional products.
Do not use our products as a substitute for a balanced diet or professional medical advice.
10. Intellectual Property
All content available on the Dignity Health website, including:
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Brand names and logos
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Product names
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Text and copy
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Images and graphics
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Videos
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Designs
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Product descriptions
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Website layout
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Illustrations
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Marketing materials
is owned by or licensed to Dignity Health and is protected under applicable intellectual property laws.
You may not reproduce, modify, publish, distribute, sell, or commercially exploit any website content without prior written permission.
11. User Reviews and Content
You may have the opportunity to submit reviews, comments, feedback, photographs, suggestions, or other content.
By submitting content, you confirm that:
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The content is accurate to the best of your knowledge.
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You have the necessary rights to submit it.
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It does not violate the rights of another person or organization.
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It does not contain unlawful, offensive, abusive, misleading, or harmful material.
Dignity Health reserves the right to moderate, remove, or refuse user-generated content that violates these terms or applicable laws.
12. Promotional Communications
By providing your contact details and opting in where required, you may receive communications from Dignity Health relating to:
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Orders
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Delivery updates
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Customer support
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Products
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Offers and promotions
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Newsletters
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New launches
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Wellness and fitness content
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Opting out of promotional communications will not affect essential service or transaction-related communications.
13. Privacy
Your use of the Dignity Health website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
Please review our Privacy Policy for further details.
14. Third-Party Links and Services
The Dignity Health website may contain links to third-party websites, applications, payment gateways, social media platforms, or other services.
These third parties operate independently and may have their own terms and privacy policies.
Dignity Health is not responsible for the content, security, availability, or privacy practices of third-party websites or services.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Dignity Health shall not be responsible for indirect, incidental, consequential, or other losses arising from the use of the website, interruption of services, technical issues, third-party services, or unauthorized access beyond our reasonable control.
Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Website Availability and Security
We make reasonable efforts to keep the website secure and operational.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.
We may temporarily suspend or restrict access to the website for maintenance, upgrades, security reasons, technical issues, or other operational requirements.
17. Indemnification
You agree to indemnify and hold harmless Dignity Health, its employees, directors, officers, affiliates, partners, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
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Your misuse of the website
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Your violation of these Terms & Conditions
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Your violation of applicable laws
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Your infringement of third-party rights
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Information or content submitted by you
18. Changes to These Terms
Dignity Health reserves the right to modify these Terms & Conditions from time to time.
Updated terms will be published on this page along with the revised effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
19. Governing Law
These Terms & Conditions shall be governed by the laws applicable in India.
Any dispute arising from or relating to the use of the Dignity Health website or services shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
20. Contact Us
For questions, complaints, product-related concerns, or other queries, please contact:
Dignity Health
Phone: +91 90218 99735
FINAL NOTE
By accessing or using the Dignity Health website, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.
If you do not agree with these Terms & Conditions, please discontinue your use of the website.